1. Eligibility and Use of Website

This website is intended for individuals who can form legally binding agreements under applicable law. By using this website, you confirm that you are at least 18 years old, or using the website with the consent of a legal guardian. You agree not to misuse the website, interfere with its functionality, or use it for unlawful, fraudulent, or harmful purposes.

2. Services Offered

BodyMoves provides physiotherapy, Pilates classes, rehabilitation services, and related wellness offerings. All services listed on this website are subject to availability, professional judgement, and may be modified, updated, or discontinued at any time without prior notice.

We reserve the right to adjust pricing, schedules, instructors, or class capacity at our discretion.

3. Bookings and Payments

Bookings may be made through this website using approved payment methods. Payment must be completed at the time of booking unless otherwise stated.

Accepted payment methods include:

• Credit/debit cards

• Approved payment gateways integrated into the website

• Any additional methods listed at checkout

Purchasing a class or service grants access only to the specified session(s) and does not confer ownership of any materials, programs, or facility rights.

We reserve the right to refuse or cancel any booking if fraudulent, incomplete, or inconsistent information is provided.

4. Cancellation, Rescheduling, and Refunds

All appointments, Pilates classes, and packages are subject to our studio cancellation policy. Late cancellations, missed sessions, or failure to attend may result in fees or forfeiture of the session, depending on the policy applicable at the time.

Refunds for services, packages, or bookings are granted only at our discretion and in accordance with consumer protection laws.

5. Medical Responsibility

Physiotherapy and Pilates involve physical activity. By participating, you acknowledge and accept that any exercise carries inherent risks. Clients must disclose medical conditions, injuries, or limitations prior to participating in any session.

BodyMoves physiotherapists and instructors reserve the right to refuse participation if a client’s condition requires medical clearance.

This website does not provide medical advice and should not be used to diagnose or self-treat health conditions.

6. Intellectual Property

All content on this website—including images, text, graphics, videos, logos, branding, and program materials—remains the exclusive property of BodyMoves unless otherwise noted. Visitors may not reproduce, distribute, modify, or use website materials for commercial purposes without our written consent.

7. Account Access and Conduct

If the website requires registration or account creation, you are responsible for safeguarding your login details and for all activities under your account. We reserve the right to suspend or terminate accounts that violate these T&C, engage in abusive or fraudulent behaviour, or otherwise disrupt the website or operations.

8. Changes to Services and Website Content

We may update, modify, or remove website content, service offerings, pricing, schedules, or operational policies at any time and without prior notice. Continued use of the website after such changes constitutes acceptance of the updated terms.

9. Limitation of Liability

While we aim to maintain accurate, secure, and reliable website functionality, we do not guarantee uninterrupted access, error-free performance, or complete accuracy of information.

To the fullest extent permitted by law, BodyMoves is not liable for:

• Damages arising from website use or service participation

• Losses caused by technical interruptions, data breaches, system failures, or third-party service providers

• Personal injuries occurring due to undisclosed medical conditions or failure to follow professional instructions

Clients participate in all physical services at their own risk.

10. Third-Party Links and Services

This website may contain links to external sites or use third-party payment providers. We are not responsible for the content, policies, security, or performance of these external platforms.

11. Governing Law

These T&C are governed by the laws applicable in South Africa, unless otherwise stated. Any dispute arising from the use of this website or our services shall be handled according to the legal jurisdiction governing our operations.

12. Amendments

We may revise these T&C periodically. The updated version will be posted on this page, and continued use of the website constitutes acceptance of any changes.

13. Contact Information

For questions regarding these T&C, our services, or any concerns related to website usage, please contact us through the channels listed on our “Contact” page.